CLIENT CARE · PQRS

Your voice deserves a clear response.

Requests, complaints, claims and suggestions. A dedicated channel to listen, understand your experience and receive your communication.

Listening · Clarity · Respect

Request

Ask for information or assistance.

Tell us about your experience with our service.

Report an issue with a service or commitment.

Share an idea to improve our work.

Consulting to design request, complaint, claim and suggestion management: workflows, deadlines, staff training and traceability.